Terms & Conditions

SECURITY DEPOSIT and GUEST RESPONSIBILITIES

1. SECURITY DEPOSIT
The Guest will provide a security deposit in the form of a pre-authorization (hold) on their credit card at time of check-in. The security deposit can be charged for Guest or Guest parties’ infractions including but not limited to objectionable behavior, damage, fines, repairs, replacements, excessive cleaning, late check-outs, incomplete check-out responsibilities at Accommodation or common property as solely determined by Wired. Cleaning billed at CAD45 an hour plus 5% tax. Repairs will be billed at cost plus 10% service fee plus 5% tax.

2. SECURITY DEPOSIT AMOUNTS:

$5,000 CAD 2924 Big Timber Court, Kadenwood 2980, Pinnacle Ridge 3
$3,000 CAD Snowy Creek 3, Pinnacle Ridge 23, Pinnacle Ridge 34, Le Chamois 510, Le Chamois 504, Nighthawk 3343
$2,000 CAD Royal Suite, Snowy Creek 4, Snowy Creek 30, Pinnacle Ridge 5, Pinnacle Ridge 6, Pinnacle Ridge 30, Pinnacle Ridge 36, Mountain Star 16, Woodrun 208, Northern Lights 21
$1,000 CAD Gables 46, Le Chamois 305, Pinnacle Ridge 37, Pinnacle Ridge 38, Snowy Creek 15, Telemark 23, Le Chamois 211
$500 CAD Glacier Lodge 205, Fitzsimmons B, Fitzsimmons C

3. RENTER REQUIREMENTS
The individual making the reservation must be the same person as the cardholder.
Guests are responsible for the behavior of their party.

4. OBJECTIONABLE BEHAVIOR NOT TOLERATED
This is a family friendly, luxury accommodation requiring respectful behavior.
Quiet hours between 10pm and 8am are enforced.
Behavior negatively impacting the neighborhood will result in fines and/or eviction.

5. AGE REQUIREMENT
All group members, except for accompanying family members, must be 30 years old.

6. FINE FOR EXCESSIVE NOISE
Quiet time is in effect from 10 pm to 8 am.
A noise warning deemed valid by Wired may result in a $2,000 fine.

7. EVICTION
Wired retains the right to without warning evict the Guest and Guests’ group for objectionable behavior as solely determined by Wired. No refunds will be issued and all costs associated with the eviction will be deducted from the Guest’s damage deposit.

8. ACCOMMODATION ACCESS
If Wired determines, at their sole discretion, access to the accommodation is necessary due to maintenance or an emergency Wired can enter the unit at any time. Every effort will be made to provide advanced notice to the Guest.

9. HOT TUB
Please follow posted hot tub rules. No hot tub use after 10 pm. If the hot tub is left in a condition beyond what Wired determines to be reasonable usage and a water change is required a fee of CAD300 will apply.
There is inherent risk in pool and hot tub use which guests accept by default.
Hot tubs and pools may not be usable due to necessary maintenance and/or health and safety.
If a pool and/or hot tub is shut down for more than 24 hours, the guest will be entitled to a 10% reduction in the nightly rental for affected nights to a maximum of $100 per night.

10. BEDDING CONFIGURATION
Bedding requests must be made a minimum of seven days prior to your arrival or within seven days of your arrival may be subject to an additional charge.

11. PARKING
Guests are permitted to park in the specific area as noted in your pre-arrival information. Vehicles incorrectly parked are subject to immediate towing without warning. All towing costs are the responsibility of the Guest.

12. CHECK-IN is 4 pm
Wired will endeavor to accommodate early check-in requests but these are not guaranteed.

13. CHECK-OUT is 10 am
Wired will endeavor to accommodate late check-out requests but these are not guaranteed.
CAD 300 fee for every hour or part thereof for late departure may apply.

14. CHECK-OUT RESPONSIBILITIES
The Guest is responsible to complete the following.
a. Leave the house and kitchen tidy putting all dishes in the cupboard and /or load and run the dishwasher.
b. Dispose of all garbage and recyclables as noted in your pre-arrival instructions.
c. Ensure water and lights are turned off, windows closed, doors closed, locked and home secured.

REFUNDS, CANCELLATIONS, and CHANGES
50% deposit plus taxes and fees for bookings made more than 60 days in advance of arrival date.
Final payment is due 60 days prior to arrival.
Receive a 100% refund including taxes and fees for cancellations within 48 hours of booking.
If you cancel after 48 hours, and more than 60 days before the arrival date, choose either:

a) 100% of the deposit in the form of a credit valid at any Whistler Wired property for two years from your confirmed dates, or
b) 50% refund of the deposit including taxes and fees with the exception of the 4% booking fee which is not refundable.

Cancellations made within 60 days of arrival are non-refundable.

15. CHANGES
Requests to change dates and/or duration are at the sole discretion of Wired and all decisions are final.

16. RESERVATION SIZE
The reservation is for a specific number of guests and it is not permitted to exceed the agreed upon maximum number of guests at any time without prior written permission.

17. NO PETS
Unless an exception has been made in writing.

18. NO SMOKING
Evidence of smoking will result in a $1,000 fine.

19. FORCE MAJEURE
In the event of extraordinary circumstances whereby the accommodation is not available Wired reserves the right to offer comparable replacement accommodation and/or provide the guest a full refund.

20. PERSONAL INJURY, UNPREDICTABLE WEATHER, LACK OF SNOW AND OTHER CIRCUMSTANCES:

Vacations involve the risks of personal injury, unpredictable weather, lack of snow and other circumstances beyond the control of Wired for which Wired does not provide refunds.

Wired is not responsible for any accidents or injury at Accommodation or elsewhere. The Guest is advised to consider vacation insurance from a third-party insurer.

21. This Agreement and the obligations of the parties hereunder shall be interpreted, construed and enforced in accordance with the laws of the Province of British Columbia.
All monetary values referred to herein are in Canadian currency.