We want to assure our owners, guests and employees that we are taking measures to address the COVID-19 pandemic and ensure the safety of everyone involved.

New Cleaning Protocols

Whistler Wired employs our own housekeeping and maintenance staff and does not use 3rd party cleaning services. We have expanded our strict protocols for cleaning based on the direction from Worksafe BC and the Government of British Columbia. Our staff have been fully trained to take the utmost care in ensuring your accommodation is safe and clean.

To help you feel safe our Covid-19 protocols include:

  • Contactless check-in/check-out
  • Extra cleaning with disinfectant on all key touch points
  • High-temperature linen washing
  • Property hot tubs are serviced before every guest arrival
  • To protect our guests and staff we will only be offering mid-stay cleans by request for an additional fee

Cancellation Policy (Updated January 1st, 2021) 

Stays arriving now to November 21, 2021

25% Refundable Deposit available up to 30 days prior to arrival.

Refundable Deposit has two options:

100% credit for a future booking at any Whistler Wired property within 12 months subject to availability and rate change, or
100% refund less a 4% booking fee.
Final Payment due 30 days prior to arrival.

No refunds within 30 days with the exception of *Travel Prohibition*

Stays arriving November 22, 2021 to April 18, 2022

25% Non-Refundable deposit.

Final payment due 30 days prior to arrival.

No refunds within 30 days with the exception of *Travel Prohibition*

*Travel Prohibition*

A government imposed border closure, or travel ban, prohibiting you from leaving your home province, or from entering British Columbia, that is implemented within 30 days of your arrival allows you two options:

100% credit for a future booking at any Whistler Wired property within 12 months subject to availability and rate change, or
100% refund less a 4% booking fee.

How to Travel to Canada (Updated August 2021) 

Pre-entry test required – PCR test done 72 hours prior

Providing proof of your result

When you arrive at the border, you must present an accepted test result (paper or electronic proof) which must include:

  • Traveller name and date of birth
  • Name and civic address of the laboratory/clinic/facility that administered the test
  • The date on which the test was conducted
  • The type of test conducted
  • The test result

You must show proof of your test results even if you:

  • have tested negative for COVID-19 previous to the 72 hour period
  • have been vaccinated for COVID-19
  • recovered from COVID-19 and no longer test positive
  • recovered from COVID-19 and continue to test positive

Keep proof of your test results with you for the 14-day period that begins on the day you enter Canada.

At this time, travelers should have their test performed at a reputable laboratory or testing facility (i.e., one recognized by the local government or accredited by a third party, such as a professional organization or international standards organization).

All travelers must:

  • provide one of the accepted types of tests, not an antigen test
  • keep proof of your test results for the 14-day period that begins on the day you enter Canada

Quarantine plan in case you don’t get the exemption

Final determination of whether or not you qualify for the exemption is made by a government representative at the border.

You must therefore be prepared to quarantine for 14 days, in case you:

  • are symptomatic
  • don’t meet the requirements

Arrival test

LifeLabs is who conducts the BC land tests, if you pre register it save you time entering on your arrival day

https://www.lifelabs.com/land-border-arrivals-pre-registration/?myProvince=bc

Use ArriveCAN app to submit your travel details up to 72 hours before arrival

Providing proof of your vaccination

In ArriveCAN, you must provide:

  • the details of your first dose (date, country and vaccine you received)
  • the details of your second dose if one was required (i.e., for Pfizer, Moderna, and AstraZeneca vaccines)
  • a photo or PDF file of the record of each dose of your vaccination, such as receipts, cards, or confirmations:
    • if you received two doses and they are both recorded on a single card or PDF, upload that same image or file for dose 1 and again for dose 2
    • file formats accepted: PDF, PNG, JPEG or JPG
    • maximum file size for upload: each image upload has a 2 MB size limit
  • preferred file format: if you received a PDF file of your vaccination record, upload the PDF rather than an image, since the PDF is clearer and easier to read
  • these must be in English, French, or a certified translation into English or French

Bring your original proof of vaccination with you while you travel.

Flying internationally (Updated September 2021) 

When flying from Canada, negative covid tests are required before boarding.
It is strongly advised to pre-book your test in advance to save time at the airport.
You can use the following link: https://covid-medical.ca/
Additionally it is possible to pre-arrange a physician to come to your home in Whistler and carry out a PCR test.
BettrCare.com allows you to book online.

If your airline only requires a antigen test, the following option is available: https://www.bonvoyagemedical.com/