We want to assure our owners, guests and employees that we are taking measures to address the COVID-19 pandemic and ensure the safety of everyone involved.

New Cleaning Protocols

Whistler Wired employs our own housekeeping and maintenance staff and does not use 3rd party cleaning services. We have expanded our strict protocols for cleaning based on the direction from Worksafe BC and the Government of British Columbia. Our staff have been fully trained to take the utmost care in ensuring your accommodation is safe and clean.

To help you feel safe our Covid-19 protocols include:

  • Contactless check-in/check-out
  • Extra cleaning with disinfectant on all key touch points
  • High-temperature linen washing
  • Property hot tubs are serviced before every guest arrival
  • To protect our guests and staff we will only be offering mid-stay cleans by request for an additional fee

Travel Guidelines

You can view up to date travel guidelines here.

New Flexible Cancellation Policies (for bookings made after January 1st, 2021)

BOOKING TERMS

Present to November 21, 2021

25% Refundable Deposit available up to 30 days prior to arrival.

Refundable Deposit has two options:

  1. 100% credit for a future booking at any Whistler Wired property within 12 months subject to availability and rate change, or
  2. 100% refund less a 4% booking fee.

Final Payment due 30 days prior to arrival.

No refunds within 30 days with the exception of *Travel Prohibition*

November 22, 2021 to April 18, 2022

25% Non-Refundable deposit.

Final payment due 30 days prior to arrival.

No refunds within 30 days with the exception of *Travel Prohibition*

*Travel Prohibition*

A government imposed border closure, or travel ban, prohibiting you from leaving your home province, or from entering British Columbia, that is implemented within 30 days of your arrival allows you two options:

  1. 100% credit for a future booking at any Whistler Wired property within 12 months subject to availability and rate change, or
  2. 100% refund less a 4% booking fee.