Booking Policy (As of September 2023)
- 50% deposit plus taxes and fees for bookings made more than 60 days in advance of arrival date.
- Final payment is due 60 days prior to arrival.
- Receive a 100% refund including taxes and fees for cancellations within 48 hours of booking.
- If you cancel after 48 hours, and more than 60 days before the arrival date, choose either:
- Cancellations made within 60 days of arrival are non-refundable.
We accept Visa, American Express, MasterCard and bank transfer. We encourage renters to consider vacation insurance from a third-party insurer. If booked on Airbnb, VRBO or booking.com, a different policy applies.
All lodging charges are subject to federal (GST 5%), provincial (PST 8%) and local (MRDT 3%) taxes.
Check-in is at 4:00 PM. Check-out is at 10:00 AM.
We offer contactless check-in, so that you can go directly to your rental property. On the day of your arrival, after our housekeeping and maintenance crews have completed the pre-arrival checks, we will provide the access codes via email.
A late check-out request, if possible, can be confirmed on the day of your arrival. Specific check-out instructions can be found on the back of the front door.
If guests have any questions, they are welcome to call our office or come by in person.
Office address: 4000 Whistler Way #201, Whistler, BC V8E 1H8 (Above RBC bank)
Phone: (604) 932-6283
Our homes are fully equipped to make a meal for at least the number of people the home sleeps. This includes the major appliances as well as a microwave, coffee maker, coffee grinder, toaster, and kettle. We also provide bedding, towels, and a hairdryer.
Whistler Wired provides the following consumables: shampoo, bath soap, toilet paper, paper towel, hand soap, dish soap, dishwasher detergent, laundry detergent, salt & pepper, sugar, tea, coffee, and coffee filters. We do not provide spices or cooking oil.
All homes have private secured Wi-Fi.
Extra adult-sized cots are available on request. Rental and set-up fees apply.
You can pre-arrange a grocery and alcohol delivery using the link below:
Whistler Grocery Delivery — Stock Your Fridge For Your Arrival
In the notes with your order, please mention Whistler Wired, and they will contact us for access before you arrive. We recommend ordering at least 2 weeks prior to arrival.
Whistler Wired professionally maintains our private hot tubs. Communal pools and hot tubs are the responsibility of strata management. There is inherent risk in pool and hot tub use which guests accept by default.
On occasion, the hot tubs and pools may not be usable due to necessary maintenance and/or health and safety. If a pool and/or hot tub is unusable for more than 24 hours, the guest will be entitled to a 10% reduction in the nightly rental for the affected nights to a maximum of $100 per night.
The minimum age requirement of the primary renter(s) is 30 years of age.
Most of our property owners do not allow pets. Please inquire for exceptions. We are also happy to book a suite for you in a pet-friendly hotel. And if you need a Fido fix, come by the office and pet Juniper, Maggie or Benjamin.
All our rental homes have at least one designated parking spot. Most of the larger homes provide 2 parking spots with additional guest parking available on a first come first served basis. For overflow parking, Whistler Village has pay parking options.
Whistler Wired Vacations recognizes its duties and responsibilities under the British Columbia Human Rights Code. To the extent that there is any conflict between these terms and the Code, the Code shall prevail. If you believe you require an accommodation, please contact connect@whistlerwired.com.
